We understand occurrences in international shipping, customs, and inclement conditions. We also provide tracking information and shipping updates via email and text message.

The time frame for order delivery is divided into two parts:

• Processing time: Order verification, tailoring, quality check, and packaging. All orders are sent to the manufacturer for dispatch within 24 hours after the order is placed. The manufacturer and their local courier, which takes an additional 2–4 business days.

• Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. International delivery usually takes about 15–30 business days. US orders may be shipped by epacket, which is a USPS product. After processing and leaving the warehouse, items usually take between 7 and 14 business days to arrive at their destination but can take longer from time to time.

If you have questions visit our contact page